Freshworks
freshworks.comCloud help‑desk and omnichannel support from Freshworks (Freshdesk for customer support; Freshservice for ITSM) with growing AI automation capabilities.
Serplock Rating
56.5No history data yet.
Share of Voice0.29%
Mention Rate9.3%
Average AI Rank#9.8
Consistency57%
Ranked in 12 Categories
Click any category to see the full leaderboard.
1
Customer ServiceHelp Desk
2
Customer ServiceCustomer Self Service
3
IT ManagementService Desk
4
Customer ServiceConversational Support
5
SalesCRM
6
Customer ServiceLive Chat
7
Customer ServiceSocial Customer Service
8
Content ManagementKnowledge Management
9
IT ManagementIT Asset Management
10
Customer ServiceCall Center Infrastructure
11
Customer ServiceExperience Management
12
Artificial IntelligenceAI Chatbot
