Freshworks
freshworks.comCloud help‑desk and omnichannel support from Freshworks (Freshdesk for customer support; Freshservice for ITSM) with growing AI automation capabilities.
Serplock Rating
53.4No history data yet.
Share of Voice0.28%
Mention Rate9.1%
Average AI Rank#10.8
Consistency53%
Ranked in 16 Categories
Click any category to see the full leaderboard.
1
Customer ServiceHelp Desk
2
IT ManagementService Desk
3
Customer ServiceCustomer Self Service
4
Customer ServiceLive Chat
5
Customer ServiceConversational Support
6
SalesCRM
7
IT ManagementWorkflow Management
8
Customer ServiceSocial Customer Service
9
IT ManagementIT Asset Management
10
Customer ServiceCall Center Infrastructure
11
IT ManagementIncident Management
12
Customer ServiceExperience Management
13
Customer ServiceCustomer Experience
14
Customer ServiceCustomer Success
15
IT ManagementEnterprise IT Management
16
Artificial IntelligenceAI Chatbot
