Freshworks
freshworks.comPart of the Freshworks support stack — omnichannel messaging, bots and routing that integrate with Freshdesk ticketing.
Serplock Rating
54.6No history data yet.
Share of Voice0.28%
Mention Rate9.1%
Average AI Rank#10.1
Consistency54%
Ranked in 14 Categories
Click any category to see the full leaderboard.
1
Customer ServiceLive Chat
2
Customer ServiceCustomer Self Service
3
Customer ServiceHelp Desk
4
IT ManagementService Desk
5
Customer ServiceSocial Customer Service
6
SalesCRM
7
Customer ServiceConversational Support
8
Customer ServiceCustomer Success
9
Artificial IntelligenceAI Chatbot
10
Customer ServiceCustomer Experience
11
Content ManagementKnowledge Management
12
HRATS
13
Customer ServiceExperience Management
14
IT ManagementIncident Management