Zendesk
zendesk.comMultichannel customer service platform with built‑in chat, messaging and AI suggestions (Answer Bot / Copilot features) for conversational support across web, mobile and social channels.
Serplock Rating
67.5No history data yet.
Share of Voice0.32%
Mention Rate6.6%
Average AI Rank#6.2
Consistency71%
Ranked in 12 Categories
Click any category to see the full leaderboard.
1
Customer ServiceConversational Support
2
Customer ServiceCustomer Self Service
3
Customer ServiceHelp Desk
4
Customer ServiceLive Chat
5
Customer ServiceSocial Customer Service
6
Content ManagementKnowledge Management
7
Artificial IntelligenceAI Chatbot
8
IT ManagementService Desk
9
Customer ServiceExperience Management
10
SalesCRM
11
Customer ServiceCall Center Infrastructure
12
Customer ServiceCustomer Success
