Zendesk
zendesk.comMultichannel customer service platform with built‑in chat, messaging and AI suggestions (Answer Bot / Copilot features) for conversational support across web, mobile and social channels.
Serplock Rating
66.8No history data yet.
Share of Voice0.33%
Mention Rate6.6%
Average AI Rank#5.5
Consistency68%
Ranked in 12 Categories
Click any category to see the full leaderboard.
1
Customer ServiceConversational Support
2
Customer ServiceCustomer Experience
3
Customer ServiceLive Chat
4
Customer ServiceCustomer Self Service
5
Customer ServiceHelp Desk
6
Artificial IntelligenceAI Chatbot
7
Content ManagementKnowledge Management
8
Customer ServiceSocial Customer Service
9
IT ManagementService Desk
10
Customer ServiceExperience Management
11
SalesCRM
12
Customer ServiceCall Center Infrastructure